REGISTRATION

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FREE Registration to the 2015 race!

The first 50 participants who raise $250 dollars in donations will receive a FREE entry into the 2015 Impact A Hero 5K.  After you complete your 2013 race registration, go back to www.active.com/donate/impactahero5K to create your personal fundraising page.  All donations are tax deductible and many companies offer a matching gift.  Begin your fundraising today!

 

Registration FAQ’s

Here are a few issues users may experience using active.com.  For 2014 we will once again be using the new activeworks product for race registration which will improve user experience, but users may still experience some issues.  Please see below for help, or feel free to contact active.com or IAH 5K.

 

active.com support: 1-877-228-4881

IAH 5K support: iah5K@impactahero.org

1-281-546-4632

 

Q: Fundraising page is not created during race registration.

Solution:
The registration and fundraising portions, while all within active.com, are not directly linked as we are using the new activeworks product for improved user experience during the registration process.  Please visit www.active.com/donate/impactahero5K to create a personal or team fundraising page.

 

Q: Unable to make a donation during registration process.

Solution:
Using the new activeworks platform allows for improved registration experience and stability, but does not to link directly to the fundraising portion. Please visit www.active.com/donate/impactahero5K to make a donation.

 

Q: Can I register multiple people at the same time?

Solution:
Yes, it is possible to register more than one person at a time.  However, due to security reasons active.com allows no more than 15 minutes for the registration process once you begin.  Exceeding 15 mintues will cause timeouts within active.com and users may experience difficulties in registering.

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